Functionality
|
Description
|
Customizations
Required to address majority of enterprises' need
|
Rating out of 5
|
Declare record in-place manually
|
Option
to mark a sharepoint document as record manually to prevent further changes
and deletion
|
NA
|
5
|
Declare records by manually moving it to record
center
|
The “send to Record Center” option to
manually declare records and send them to the RecordCenter is
located in Compliance Details overlay. It would be better if its
available in the ribbon / pull down menu to make it more usable.
|
Custom command in ribbon to trigger "send to
record center" action
|
4.5
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Declare records automatically based on rule
|
Process
to define rules that mark a sharepoint document as record to prevent
further changes and deletion
|
NA
|
5
|
Retain records and their associated metadata for
their retention time period
|
Whenever user changes the metadata of a record
in Record Center, system is not synchronizing the
metadata changes to the record link which is located in the document center.
|
Custom component to
i. Prevent metadata updation of a record link
ii. Propagate metadata changes to record links in
document center, whenever metadata values of the linked record has been
changed
|
4
|
Ensure Record integrity throughout their retention
time period
|
Only Selected metadata fields should be editable.
metadata column edit permissions should be based on the user role
/ state of record matrix
|
Custom feature to restrict updation of critical
metadata / record content by applying field level locking based on the
following parameters
i. Permission Level of the user
ii. Stage of document (record, hold)
|
0
|
Dispose records in accordance with the Records Retention Schedule
|
Retention and disposition process of out-of-the-box
SharePoint 2010 executes on individual items. The high volume of records for
disposition will cause a critical usability issue of managing disposition of
individual items. It is recommended to have a batch disposition option.
Out-of-the-box SharePoint terminates the expiration
process whenever user cancels disposition approval request. It is recommended
to have a “Cancelled Records Repository” to restart “disposition of rejected
records” / put them on hold / assign a different content type.
A workflow to redirect records to record library /
document library on an event of cancelled item metadata updation is
recommended.
|
Custom disposition process with the following high
level functionalities
i. Disposition schedules should run on scheduled
intervals (monthly, quarterly, yearly)
ii. Records/documents of sub site (project or dept)
should be batched together and send for disposition approval
iii. Record Stewards should be able to pick and choose
items from the list and approve disposition.
iv. Record Stewards should also able to apply hold, and
change metadata to items by specifying valid remarks. These disposition
cancelled records will be sent to Record Administrator for approval
v. The Record Administrator should be able to review
the disposition of cancelled records and apply the changes suggested by the
Record Steward / himself.
When Record Administrator approves the changes
obtained through disposition cancellation, record should move
to Record Center or document center.
|
1.5
|
Discover Records for hold and apply hold in batch
|
The following
changes in eDiscovery for Hold are recommended:
i. Search refinement with advanced search feature to
find actual record set for hold
ii. Pick and choose option from the search results
Every legal
hold search should find the documents and links to records. On applying hold
to record links, it should apply hold to the linked records.
The following
advanced options to streamline the hold process in batch are recommended:
i. Apply hold to multiple records after selecting them
from a list.
ii. Applying hold to a library / folder
|
Advanced Search functionality to search records to
apply hold.
Custom solution to apply hold only for those records
chosen from the search results.
Custom solution to Select multiple records from a
library and apply hold.
Provision to apply hold on all records/documents of
a specific library or folder
The eDiscovery search
in Document Center should find documents and links
to record along with in-place records.
|
3
|
Apply legal Hold to a Record manually
|
Option
to hold a record from further processing and change
|
NA
|
5
|
Release legal Hold from a Record manually
|
Option
to release hold a record to allow further processing and change
|
Component to apply hold to the linked record on
applying hold in record link.
|
1.5
|
Release legal Hold from set of Records
|
“Search and Release Hold” option should be available
which would enable user to release hold by selecting records from search
result
|
Advanced Search functionality to search records on
hold.
Custom solution to release hold only for those items
chosen from the hold search results.
Component to Select multiple records from a library
and release hold.
Component to release hold from the linked record on
releasing hold from a record link
|
1.5
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Delete an in place record / record in record center
/ record link/ record on hold
|
Since SharePoint considers a link to a record as an
independent entity, users with “contribute” access can delete record links.
This action should be restricted to Administrators to ensure accessibility.
|
Custom
feature to prevent record link deletion
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3.5
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Move an in place record / record in record center /
record link/ record on hold
|
Since SharePoint considers a link to a record as an
independent entity, users with “contribute access” can move / edit a record
link. This action should be limited to Record Administrators (to make it
consistent with Record Center). Also, the system should prevent
metadata changes of record link in Document Center.
The ability to move documents on hold should be
restricted to Record Administrators.
|
Custom
feature to restrict record link and hold records movement.
|
1
|
Create a new version of an in place
record / record in record center / record link/ record on hold
|
SharePoint allows users with “contribute access” to
edit all metadata fields. However, only selected metadata fields should be
editable based on the logged-in user’s role and status of the record.
Updation of metadata (like dates) should recalculate
the information management processing dates.
|
Custom
feature to restrict updation of critical metadata / record content by
applying field level locking based on the following parameters
i. Permission Level of
the user
ii. Stage of document
(record, hold)
|
0
|
Upload a new version of an in place
record / record in record center / record link/ record on hold
|
SharePoint allows users with “contribute access” to
replace both in-place records and record links with a new version. This
should not be allowed.
|
Custom
feature to prevent in place, record link updation with a new version of
document.
Custom
component to
i. Prevent metadata
updation of a record link
Propagate
metadata changes to record links in document center, whenever metadata values
of the linked record have been changed.
|
0
|
Modify an in place record / record in record center
/ record link/ record on hold metadata
|
SharePoint allows users with “contribute access” to
edit all metadata fields. However, only selected metadata fields should be
editable based on the logged-in user’s role and status of the record.
Updation of metadata (like dates) should recalculate
the information management processing dates.
|
Custom
feature to restrict updation of critical metadata / record content by
applying field level locking based on the following parameters
i. Permission Level of
the user
Stage
of document (record, hold)
|
0
|
Email an in place record / record in record center /
record link/ record on hold
|
When we send link to record by attaching it with an
email, it should attach the actual record, not the link file.
|
Custom
feature that attaches record with an e-mail when user tries to send a link to
record from document center.
|
4
|
Apply information management policies
|
Allow
information management policies to process metadata and perform associated
actions including record declaration
|
NA
|
5
|
Apply information security by setting up permissions
for the library
|
For certain record types, System must ensure item
level permission setting on upload
|
Custom
code component to apply item level permission while uploading a document.
|
4.5
|
Generate File Plan Report
|
SharePoint 2010s out-of-the-box file plan report is
not sufficient to address user needs. A custom implementation to display
hierarchical report of taxonomy with record retention details is
recommended.
|
Custom
Hierarchical file plan report that displays:
i. Site information
organization (Site Collections>Sites>Libraries>Folders>Content
Type)
ii. Record retention
details (Libraries>Content Types)
|
1
|
Generate Records Audit Report
|
Out of the box report neither satisfy specify user
requirements nor compliant with data sensitivity guideline. Requires
custom code components on top of the log data to make it usable.
|
Custom
audit log report that can perform search SharePoint audit log data and
present info related to:
i. User actions
ii. Action during a
period
iii. Specific actions
(like delete)
iv. Failed attempts
[optional]"
|
1
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Find a record
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It is recommended to use FAST 2010 for search integration.
|
Custom
options to distinguish records, information on hold within search results.
|
3.5
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Find an in place record / record in record center /
record link/ record on hold
|
Search results do not distinguish in-place records
from documents. There should be some mechanism to distinguish type of
documents and records.
|
Option
to filter search results based on the type of item (document / in-place
record / hold / record link).
|
3.5
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